I’m a solo practitioner running the Toronto Acupuncture Clinic from my home-based practice. As both a clinic owner and a medical educator teaching neuro-integrative acupuncture - www.idissect.ca, I spend nearly all my time either with patients or in the classroom.Before YouSquared, I was losing several leads a day. When new patients called, they expected to speak with a receptionist—it’s almost an expectation when contacting a clinic. But since I was in treatment sessions, most calls went to voicemail, and people were often hesitant to leave a message. By the time I called back, they’d already booked elsewhere.I explored other options, but YouSquared stood out because I could actually teach my AI —Amanda — to communicate the way I do. Programming her was surprisingly simple: all I had to do was talk to her and describe my work. The system handled the rest — polishing my words and shaping them into clear, professional, and empathetic responses.Now, Amanda fills that front-desk gap — handling inquiries intelligently while I’m in 75-minute sessions — so patients get immediate, thoughtful responses. I’m connecting with more people who genuinely need care, without the chaos of missed calls and phone tag.
YouSquared ensures I never miss a patient who needs care—even when I'm with another patient!