AI Secretary — Dental

Every patient heard.
Every call handled.

YouSquared AI answers patient calls after hours, books appointments, sends recall reminders, and handles new patient intake — so your team can focus on chairside care.

Available 24/7 — nights, weekends, holidays

⅓Cost of a front desk hire

4.6★App Store iOS

2M+Calls handled annualized

With YouSquared

HIPAA SOC 2 PIPEDA

01 — The problem

Dental practices lose patients
to missed calls

📞Missed calls35%

of dental practice calls go unanswered — each a potential new patient lost to a competitor

Peerlogic — Dental Call Analysis, 2026

“I called three dental offices looking for a new dentist. Two went to voicemail. I booked with the one that picked up.”

— Patient, Google Reviews

🌙After-hours37%

of patient bookings happen outside office hours — emergencies, new patients, post-op questions

Zocdoc — After-Hours Booking, 2022

“Cracked a tooth Saturday night. Called the office and got voicemail. Ended up in the ER for a dental emergency.”

— Patient, Dental Practice, Yelp

📅No-shows15%

average no-show rate in dental — $200+ per empty chair hour

Inside Dentistry, 2023

“I forgot about my cleaning appointment — no one called or texted me a reminder. Now I have to wait 6 weeks for the next opening.”

— Patient, General Dentist, Google Reviews

🔄Hygiene recall40%

of patients don’t return for their 6-month cleaning — a practice’s #1 revenue source

Practice Analytics — Hygiene Recall Rates

“It’s been over a year since my last cleaning. Life got busy and the office never reached out.”

— Patient, Family Dentist, Google Reviews

🦷Treatment follow-up39%

of diagnosed treatment goes unaccepted by patients

DentistryIQ — Levin Group, 2016

“After my root canal they said I needed a crown but nobody followed up to schedule it. Three months later the tooth broke.”

— Patient, Dental Office, Google Reviews

🌐Language barriers25%

of non-English-speaking patients report difficulty communicating with providers

PMC — Language barriers in healthcare, 2020

“My mom didn’t understand the post-extraction instructions. She ate solid food same day and got dry socket.”

— Family member, Dental Clinic, Google Reviews

02 — The solution

An AI receptionist that
never misses a call

After-hours coverage, recall, reminders & new patient intake — 24/7.

🌙

After-Hours & Emergency

+40%

AI answers after-hours calls, triages emergencies vs. routine, books next-day appointments instantly.

37% of patient bookings happen after hours — straight to voicemail, lost to a competitor

🌙 After-hours call — new patient needing a crown

Experience:

With YouSquared

“Cracked a tooth Saturday night. Called the office and got voicemail. Ended up searching for another dentist who could see me Monday.”— Patient, Google Reviews

📅

Appointment Reminders

-40%

AI texts and calls patients before appointments, handles rescheduling in real time — filling empty chair time.

15% no-show rate costs dental practices $200+ per empty chair hour

Mon 9:15 AM

Hi Sarah, this is a reminder from Marietta Smile Gallery that you have a cleaning with Dr. Thomas on Wednesday, May 28 at 10:30 AM. Reply YES to confirm or RESCHEDULE to pick a new time.

Mon 10:02 AM

RESCHEDULE

No problem! Here are available times this week: Thu 2:00 PM, Fri 9:00 AM, or Fri 3:30 PM. Which works best?

Friday 9am please

Done! You’re confirmed for Friday, May 30 at 9:00 AM with Dr. Thomas. We’ll send a reminder the day before. See you then!

Thank you!

Experience:

With YouSquared

“I forgot about my cleaning appointment — no one called or texted me. Now I have to wait 6 weeks for the next opening.”— Patient, Google Reviews

🔄

Hygiene Recall

+60%

AI calls patients overdue for 6-month cleanings, books hygiene appointments — your #1 revenue driver.

40% of patients don’t return for their 6-month cleaning without outreach

Tue 10:00 AM

Hi David, this is Marietta Smile Gallery. It’s been 7 months since your last cleaning with us. We’d love to get you scheduled — would next week work for you?

Tue 11:30 AM

Yeah I keep meaning to book. What do you have?

We have openings on Mon at 9 AM, Wed at 2 PM, or Fri at 11 AM. Which works best?

Wednesday 2pm

You’re all set for Wed, June 4 at 2:00 PM for a cleaning & exam. We’ll send a reminder the day before!

Experience:

With YouSquared

“It’s been over a year since my last cleaning. Life got busy and the office never reached out.”— Patient, Google Reviews

🦷

Treatment Follow-Up

+50%

AI follows up with patients who have pending treatment plans — crown after root canal, implant consultations.

39% of diagnosed treatment goes unaccepted by patients

Thu 1:00 PM

Hi Lisa, Dr. Thomas mentioned you need a crown on tooth #14 after your root canal last month. We want to make sure the tooth stays protected — can we get that scheduled?

Thu 2:45 PM

I've been meaning to call. What times do you have next week?

We have Tue at 10 AM or Thu at 3 PM for a 90-minute crown appointment. Which works?

Tuesday please

Booked! Tue, June 3 at 10:00 AM for your crown with Dr. Thomas. We’ll send prep instructions the day before.

Experience:

With YouSquared

“After my root canal they said I needed a crown but nobody followed up to schedule it. Three months later the tooth broke.”— Patient, Google Reviews

👤

New Patient Intake

+15%

AI answers new patient calls instantly, collects insurance & dental history, schedules first visit.

35% of new patient calls go unanswered — they book with whoever picks up

Experience:

With YouSquared

“I called three dental offices looking for a new dentist. Two went to voicemail. I booked with the one that picked up.”— Patient, Google Reviews

🌐

Multilingual

+reach

Patient calls in Spanish, Mandarin, or Creole — AI switches language instantly and handles the full interaction.

25% of non-English-speaking patients report difficulty communicating with providers

Experience:

With YouSquared

“My mom didn’t understand the post-extraction instructions. She ate solid food same day and got dry socket.”— Family member, Google Reviews

Results: reduce no-shows 40% & recover $50K+/year in lost production

03 — The product

Operational control
at your fingertips

Answering patient calls live in one day.

Intake & after-hours

Reminders & recall

Treatment follow-up

All health data shown is illustrative, not of real patients.

Easy set-up

HIPAA-compliant

Call forwarding setup

1

Intake & calls

Live in days

📞

Forward your office line

Set call forwarding from your phone system. 5 minutes, no IT ticket.

⚙️

Configure your AI

We train on your hours, dentists, services, and greeting. Live same week.

2

Follow-up & reminders

Week 2–4

📄

Patient list import

Export from your PMS (Open Dental, Dentrix, Eaglesoft). Secure import for recall & reminders.

📅

Enable reminders & recall

AI texts and calls patients for appointments and overdue hygiene visits.

3

End-to-End

Month 2+

🔐

PMS integration

Direct connection to your practice management software for real-time scheduling.

🦷

Treatment plan follow-up

AI contacts patients with pending treatment plans and books next procedures.

HIPAA Compliant

End-to-end encryption
BAA provided
PHI auto-redacted in logs
Biometric lock on mobile

SOC 2 Type II

Annual third-party audits
Role-based access controls
Secrets vaulted (GCP)
Security alert monitoring

Data Privacy

PII auto-detected & redacted
No PHI in patient texts
Full data deletion on request
2-min inactivity timeout

99.9% Uptime

Private cloud infrastructure
Instant failover
Auto-scaling clusters
SLA guaranteed

04 — Pricing

No-brainer pricing:
⅓ of a front desk hire

▾ Click to explore pricing

Active patients 4,000

8K

AI-handled calls / year

20K

AI-handled texts / year

1,600

Recall-eligible patients

$480K

Recovered production / year

Receptionist & Reminders

$2,000/mo

$0.50 per patient / month

✓ AI handles all inbound & after-hours calls

✓ New patient intake & scheduling

✓ Appointment reminders & rescheduling

✓ Post-procedure check-in calls

✓ Multilingual (11+ languages)

✓ All calls transcribed, summarized & scored

vs

End-to-End

$5,000/mo

$1.25 per patient / month

✓ Everything in Receptionist & Reminders

✓ Hygiene recall campaigns (6-month outreach)

✓ Treatment plan follow-up (crown, implant, etc.)

✓ Reactivation campaigns for lapsed patients

✓ PMS integration (Open Dental, Dentrix, Eaglesoft)

Pricing scales with active patient count. Volume discount at 10,000+ patients. A single recovered new patient ($600–$1,200 lifetime value) can offset weeks of service cost.

HIPAA compliant • BAA included • No long-term contract • Live in days

05 — Who we are